Inspiration, education, and coaching for customer-obsessed leaders. Read by executives and leaders at Microsoft, Frontier Communications, Humana, Genesys, JPMC and many more.

Based on 35+ years' hands-on experience of what works - and what doesn't - when creating a future-fit organisational culture

If John Oliver and Simon Sinek had a baby, this is it. I'm the baby. [Editor's Note: I still like "weekly wisdom with wit" better but, hey, it's not my newsletter]

Explore the ways we communicate & connect at work and beyond with career insights, inspiring stories and best practices from industry leaders.

For people who are curious about the future of recruitment, Human Resources, and learning and like bold new ideas and opinions

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