What ‘Designing Work’ is all about

I believe that many of the challenges leaders face today, whether it is high turnover, low productivity, or lack of agility, are directly or indirectly linked to (often unintentional) work design decisions. When we make decisions about how work gets done, we tend to focus too much on economies of scale, efficiencies, and cost - and not enough on the needs of employees or the customer experience. Many people managers realize that the old playbook, grounded in command and control, does not work any more. But what should they do instead?

This newsletters is about providing leaders with inspiration, insights, and tools to make work better - more productive, valuable, meaningful, and impactful.

A bit about myself

I have been fascinated by how organizations work for a long time. Over the last twenty-five years, I have been privileged to work with clients across a range of industries, from Fortune 50 to start-up - and I look forward to sharing what I have learned to help you. To find out more our work, visit the Purpose Works homepage.